Placing an order for a Tedalus product is a seamless process exclusively available through our online store. To purchase, simply add your selected product to your cart and proceed to checkout, where you can complete your purchase using your preferred payment method. Upon confirmation, we will immediately dispatch your order via FedEx International Express to ensure prompt delivery.

Absolutely. Ordering a product from our website is completely safe. We utilize third-party payment gateways, which are among the most secure ways to pay online. Depending on your location, we offer multiple payment methods to accommodate your preferences. The most preferred payment methods by our customers include Credit Card and PayPal.

Tedalus specializes in products within the rapidly expanding grooming industry, with a primary focus on high-quality razors. We are dedicated to enhancing our product catalog and are currently in the process of introducing a range of accessories, starting with premium shaving brushes. As we grow, we plan to gradually expand our product offerings. All our products meet exceptionally high-quality standards, which is why we are currently limited in the number of products we can release. This approach ensures that each Tedalus product you receive is of unparalleled quality and craftsmanship.

All Tedalus products are meticulously designed with longevity in mind, ensuring that they last a lifetime. Our commitment to quality and durability means that when you invest in a Tedalus razor, you're acquiring more than just a grooming tool—you're investing in a piece that has been crafted to stand the test of time.

Certainly, all Tedalus products are backed by a premium warranty. We provide different warranties for different products, taking into account their complexity and the choice of materials used in their construction. The specific warranty details for each product are displayed on the product page. This approach ensures that our customers have clear and accessible information regarding the protection and support available for their purchased items, reflecting our commitment to quality and customer satisfaction.

Yes, we proudly offer international shipping for our Tedalus products. Our commitment to bringing luxury grooming experiences to customers around the globe means that you can enjoy our high-quality razors no matter where you are.

However, we currently do not ship to Brazil and Russia. If customers from these countries are interested in our products, we encourage you to reach out to us directly at support@tedalus.com. Our team is more than happy to explore alternative solutions to accommodate your needs and ensure you can experience the luxury and quality of Tedalus razors.

All our products are dispatched directly from Switzerland.

Yes, once your order has been shipped, you will receive a highly detailed tracking solution. An email will be sent to you containing shipping details along with your tracking number. With this number, you can always see where your parcel is and monitor every major step of its journey. Additionally, you will be notified about the exact date of delivery, ensuring you are fully informed about the status of your order from dispatch to arrival.

Chances are high, yes. Based on your nation's rules, you might be classified as an importer and be subject to customs charges. We ensure all preparations are made prior to shipping for a smooth customs process. Should any fees apply, you'll receive a subsequent invoice from FedEx once your item is already delivered to you.

For more detailed questions we encourage you to reach out to us directly at support@tedalus.com.

The duration for international shipping varies based on destination and customs processes, but generally, it can take anywhere from 3-5 business days. Always refer to the provided tracking link for the most accurate delivery estimate.

Estimated delivery times

Within Switzerland: 1-2 business days
CH to Europe: 1-3 business days
CH to US: 2-4 business days
CH to Canada: 2-4 business days
CH to South America: 3-5 business days
CH to Asia: 3-5 business days
CH to Australia: 3-5 business days
CH to New Zealand: 3-5 business days
CH to Africa: 3-5 business days
CH to Middle East: 3-5 business days

For international orders, we are pleased to offer free shipping on all purchases exceeding 500 CHF. For orders below this value, shipping costs will be calculated and displayed at checkout once you have entered your address. This approach ensures transparency and allows you to see the exact shipping fees applicable to your order before finalizing your purchase.

1. For unused razors:

If you decide not to use the product and wish to return it, you may do so within 30
days of arrival for a full refund. To qualify, the product must be in its original "new" condition:

• Unused and not tested
• In its original packaging with all seals and accessories intact, also in "new" condition
• Free from any damage or wear

2. For used/tested razors:

Razors only (Brushes and other prodcuts canot be refunded after use).

While we do not actively encourage the testing of our razors due to the stringent conditions for returns, we understand that you may need to ensure the razor meets your expectations. Therefore, if upon initial use, you find the razor unsatisfactory, we offer a limited window for return:

7-Day Evaluation Period:

If the razor does not meet your expectations upon first use, you have the option to return it within 7 days from the date of arrival. This period is meant to ensure that our product meets the high standards we promise and you expect.

Condition Upon Return:

The razor, even after brief use, must be returned in "new" condition, including all original packaging and accessories in "new" condition. This means the razor should be free from wear, damage, and should not show signs of use at all.

Definition of "New" Condition:

The product must be in the same state as when received. It must show no signs of wear, be free from damage, and include all original packaging and accessories.

To initiate a return or exchange for an international order, please follow these steps:


1. Contact Us:

Reach out to us via email at support@tedalus.com to start the return or exchange process. Provide details of your order and the reason for the return or exchange.


2. Choose Your Return Shipping Options:

- Option A: Request a FedEx return shipping label from us. We will email it to you and schedule a pickup date for FedEx to collect the razor from your location. Please note, the cost of shipping will be deducted from your refund.

- Option B: If you prefer, you can request a FedEx return shipping label and drop off the razor at your nearest FedEx location yourself. As with Option A, the shipping costs will be deducted from your refund.

- Option C: Alternatively, you may choose to ship the razor back using a carrier of your choice at your own expense. This option gives you the flexibility to select a shipping method that works best for you.

Please ensure that the product is returned in its original condition and packaging. Once we receive your return, we will process your refund or exchange according to your preference. If you have any questions or need further assistance, don't hesitate to contact us.

If you return a used razor that does not meet the condition of being "new," we will unfortunately not be able to issue a refund. In such cases, we will send the razor back to you, and you will be responsible for the additional shipping costs incurred to return the item to you. Please be mindful of this policy and ensure that the razor and all accessories remain in "new" condition if you are considering a return. We appreciate your understanding and cooperation in this matter. Thank you.

Returns and exchanges for international customers are not free. The cost of sending a product back to us must be covered by the customer. We recommend reviewing our return and exchange policy carefully and considering all options before initiating a return or exchange. If you have any questions or need further clarification, please do not hesitate to contact us at support@tedalus.com.

We are located in Lucerne, in the heart of Switzerland.

We are a Swiss-based boutique design studio, founded in 2019 by Swiss designer, Manuel Mikasi. Deeply entrenched in the transformative power of rituals, Manuel was fascinated by the time-honored tradition of wet shaving. To him, it wasn’t merely a grooming task; it emerged as a powerful ritual allowing men to pause from their fast-paced lives, connect with their core selves, and reenergize. With renewed clarity and focus, it empowers men to live each day to its fullest potential, ensuring each moment is maximized in a conscious and purposeful manner.

Our mission at Tedalus is to craft not just razors but symbols of excellence and artistry. Through a keen focus on design and quality, we aim to inspire men to embrace the wet shaving ritual as a transformative experience that fuels their day with renewed focus and energy..

Our journey begins with a vision – a vision of creating something unparalleled in the realm of grooming. We don't just manufacture razors; we craft experiences. Each razor is a piece of art, handcrafted with precision and care, designed not just for functionality but for an elevated shaving experience. Our commitment to using only the finest materials means embracing the high costs associated with premium quality.

The craftsmanship involved in our products is intense and detailed. We opt for techniques and processes that are time-consuming and require the highest level of skill. For instance, the intricate designs the unique shapes and the superior surface finishing of our razors are not just for aesthetic appeal; they enhance the functionality and feel of the product. These designs often make the manufacturing process more complex and time-intensive, which in turn contributes to the higher cost.

Moreover, our philosophy dictates that we do not cut corners to save costs. Each decision, from design to material selection, is made with the goal of achieving perfection. While simpler designs would undoubtedly reduce our expenses, they would also compromise the integrity and vision of our brand. We are not in the business of making compromises; we are in the business of setting benchmarks.

Our razors are an invitation to a select few who appreciate this level of dedication and artistry. They are for those who understand that true luxury lies in the details, the craftsmanship, and the story behind each product. We cater to a niche market – a market that values exclusivity and perfection over mass appeal and affordability.

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You can contact Tedalus client service by reaching out to us via email at support@tedalus.com.

Alternatively, you can also use the contact form available on our Contact page. Our team is dedicated to assisting you with any inquiries, concerns, or feedback you may have, and we strive to ensure your experience with Tedalus is nothing short of exceptional.

Currently, we do not offer engraving or personalization services for Tedalus razors. We are always looking to enhance our offerings and may consider providing these services in the future to further personalize your grooming experience. Thank you for your understanding, and please stay tuned for any updates regarding new features and services.